Tickets: types, phases and returns

Which ticket suits you? Here are ticket types, price phases, payment, admission and returns at a glance. The terms and conditions apply. The information refers to HanaCon 2027.

Ticket	Valid on	Regular (from age 14)	Child (aged 7 to 13)
Conticket	Saturday and Sunday	✓	✓
Saturday ticket	Saturday	✓	✓
Sunday ticket	Sunday	✓	✓

Children under 7 get free admission when accompanied by an adult. The standard ticket applies from age 14.

Early Bloomer (Frühblüher): The tickets with the early-bird discount. They come as Conticket as well as Saturday and Sunday ticket, each for children and regular.
Standard: The tickets at the regular price after the Early Bloomer phase, with the same variants.

According to the terms, online sales of Early Bloomer tickets are expected to end on 15 October 2026 or when the quota is used up. Sales of standard tickets start on 16 October 2026 and run until 23 April 2027 or as long as the quota lasts. Tickets are limited. Limited tickets are also sold at the box office; reservations are not possible.

Current prices and the remaining quota are in the ticket shop.

Online tickets are personalised. Enter the first and last name of every ticket holder when you buy.
A service fee of 1.50 euros including VAT is charged when you buy online tickets.
You can pay by bank transfer, PayPal or credit card. Bank transfers are no longer possible from 1 April 2027.
For bank transfers the payment deadline is 14 days after receiving the purchase confirmation; PayPal and credit card payments are immediate.
The purchase contract is concluded once you receive an order confirmation by email.

Children up to and including 6 years get free admission when accompanied by an adult.
The child ticket applies to children from 7 up to and including 13 years. Children up to 13 may not attend HanaCon without an adult companion. More under Awareness and safety.
People with a severe-disability card with the characteristic B get a free companion card.
There are no discounts for parents or grandparents and no group discounts.

You can print your online ticket or bring it on your smartphone. It is scanned once and exchanged for an entry wristband. If the ticket holders cannot be matched, a photo ID is checked.

Wear the wristband visibly for the whole HanaCon. A cut wristband is no longer valid. If you need to exchange a wristband, please contact the box office. With the wristband you can leave and re-enter the venue as often as you like during opening hours.

Cancellation: You can cancel your ticket until 31 May 2027. A cancellation fee of 5 euros applies. After that, cancellation is no longer possible. We recommend reselling the ticket; please note that tickets are personalised.
Withdrawal: There is no statutory right of withdrawal for ticket purchases.
Transfer: Until 23 April 2027 you can transfer the ticket to another person online. After that, this is only possible on site at the box office or info desk.
Resale: Tickets must not be sold at a higher price. Overpriced sales can lead to a ticket ban, a house ban and legal consequences.
If HanaCon is cancelled: The ticket price is refunded. Travel and hotel costs are not refunded.

The terms and conditions are decisive.